A recent flyer on the SIN–CGK–SRG route with Garuda Indonesia walked away disappointed with the Business Class experience.
Outdated Business Class
The Business Class didn’t feel special at all. The reviewer said it really needs an upgrade and doesn’t match what you’d expect today.
Poor Crowd Control
The cabin crew reportedly struggled to manage Economy passengers who crowded the aisle to disembark with Business Class, adding to the frustration.
Key Highlights from the Review
- Route: SIN–CGK–SRG
- Business Class needs an overhaul
- Crew lacked assertiveness
- Economy passengers pushed to disembark early
Final Thoughts
The review paints a picture of a Business Class experience that missed the mark, both in comfort and crew control. However, there is always room for some improvement for the next time.
